Overview of Effective Communication Training

Course Summary

  • The importance of effective communication at work

  • How to meet communication and language needs, wishes and preferences of individuals

  • How to promote effective communication

  • The principles and practices relating to confidentiality

  • The importance of handling information correctly

Course Outcomes

Upon successful completion of this course you will be able to:

  • Describe the importance of effective communication at work

  • Explain how to meet the communication and language needs, wishes and preferences of individuals

  • Explain how to promote effective communication

  • Describe the principles and practices relating to confidentiality

  • Explain the importance of handling information correctly

  • Train others in effective communication requirements within their healthcare working environment

Who Should Attend The Training?
All staff responsible for caring for services users in the healthcare workplace, community care setting etc.

Who Provides The Training?
All our training courses are delivered by a Registered Trainer who is an experienced Registered Nurse/ Healthcare Worker/ Professional.

Course Duration:
3 Hour Course

Where?
All of our courses can be delivered in-house at a location of your choice.

Cost & Maximum Number of Learners?
A maximum of 12 persons can attend the training. we are competitively priced so give us a call today and we can get you booked in. We also accept last minute bookings if we have spaces available.