CARE CERTIFICATE STANDARD 06: COMMUNICATION – E-BOOK
This online ‘Communication’ course will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This e-learning course can be used towards achieving the care certificate; this course can be taken as part of the Care Certificate: Full Package.
Recognise the importance on communication in the workplace
Understand how to overcome the barriers of communication
Understand how to meet the communication needs of individuals
Understand how to use appropriate verbal and non-verbal communication