Team Leading in Healthcare

1 Day CPD Workshop Description

The Team Leading in Healthcare CPD Workshop is aimed at learners that are either working as a Senior/ Team Leader or are being promoted to this position within their organisation. This 1-day workshop supports Seniors/ Team Leaders to gain an understanding of their role and responsibilities in line with their organisational policies and procedures. The importance of supporting junior members of staff within the care team by conducting supervisions and dealing with situations that occur in their care setting, understanding the role of CQC and their 5 Key Questions/ Domains and being able to handle complaints, compliments and concerns within their organisation.

The areas covered by this training:
Team leading in Healthcare CPD Workshop

Learning Outcomes:

  1. Understand what a Team Leader is

  2. Understand your Role & Responsibilities in line with their organisation’s policy/ job description.

  3. Lead and support their care teams when care and staffing situations occur and provide appropriate actions/ solutions.

  4. Understand the importance of communication and change management.

  5. Understand the importance of time management.

  6. Understand the importance of supervisions and providing feedback.

  7. Understand the CQC’s Role, the Five Key Questions/ Domains and the importance of Record Keeping.

  8. Understand the importance of handling complaints, concerns and compliments in line with organisational policies and procedures.

Who Should Attend the Training?

o    Learners working in a healthcare setting.

o    Learners currently working or being promoted to a Senior/ Team Leaders position.

Who Provides the Training?
The trainer is a qualified nurse and has extensive experience within healthcare management. Trainers have the required certification, knowledge and experience within a Healthcare Setting

Course Duration:
6 Hour Course delivered over one day.

All of our courses can be delivered in-house at a location of your choice or our training centre/ chosen venue.

Maximum Number of Learners?
A maximum of 10 persons can attend the training.

Course Costs
The course costs £75 per person, however for in-house training at client’s premises, to train 10 staff we charge a flat fee of £600.

Important Information
The Customer agrees before purchasing the Team Leading in Healthcare Workshop, the content and materials is suitable for their purposes and meet their internal/ external compliance requirements and have read the Description.